View my verified achievement from Axelos.
ITIL® Foundation Certificate in IT Service Management (ITIL 4 Edition) was issued by AXELOS to Wylie Blanchard on December 25, 2022.
ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organization’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioral principles benefit the wider organization.
Adaptability, Availability Management, Business Change Management, Business Relationship Management, Capacity Management, Communication Incident Management, Information Security Management, IT Systems Governance, Problem Management, Release And Deployment, Risk Management, Service Delivery Management, Service Desk, Stakeholder Management, UX Design, Experience and Support.
The individual has passed the ITIL 4 ® Foundation exam.