Category: Service
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ITIL® Leader: Digital and IT Strategy was issued by AXELOS to Wylie Blanchard
View my verified achievement from Axelos. ITIL® LEADER Digital and IT Strategy (DITS) was issued by AXELOS to Wylie Blanchard on January 28, 2024. ITIL 4® Leader Digital and IT Strategy (DITS) demonstrates the individual has the practical understanding and application of crafting a digital vision and strategy, shaping and integrating IT and business strategies aligned with the…
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How Non-Profit Health Services firms can use ChatGPT
As the world continues to grapple with the COVID-19 pandemic, health services non-profit firms have become more important than ever. These organizations provide essential care and support to individuals and communities, often with limited resources. In order to maximize their impact, non-profits need to leverage technology and innovation to streamline their operations and improve their…
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ITIL 4® Foundation was issued by AXELOS to Wylie Blanchard
View my verified achievement from Axelos. ITIL® Foundation Certificate in IT Service Management (ITIL 4 Edition) was issued by AXELOS to Wylie Blanchard on December 25, 2022. ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They…
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Project Management Professional (PMP)® was issued by Project Management Institute to Wylie Blanchard
View my verified achievement from the Project Management Institute. Project Management Professional (PMP)® was issued by Project Management Institute to Wylie Blanchard on November 24, 2022. Earners of the globally-recognized Project Management Professional (PMP) have demonstrated their extensive knowledge and mastery of project management concepts, tasks, and techniques that are applicable across virtually any industry and methodology.…
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Website Considerations that Impact Business Communication
In this article, we’ll explore three things that businesses should consider when assessing how it communicates through its website. Consider what a website visitor needs from your website prior to other considerations. It is important to know what users expect to encounter when they use a website. For instance, business communications like marketing messages and informational…
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SpiceWorks Deployment: @SpiceWorks
Deployed SpiceWorks on Non Profit business server for network monitoring and help desk ticket management. Working with a new client with 150 employees and limited IT resources. Current IT team consists of just one engineer (knowledgeable engineer but overwhelmed with requests and fixes). Leadership asked if there was something that we can do about improving…