Tag: Business
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Support Desk Ticket Dashboard: @SpiceWorks
Heat Call Logging Dashboard – Support Ticket System A dashboard showing support tickets, top 5 queues, sla acknowledge rate, monthly/weekly inventory and monthly/weekly average days to resolve for heat call logging using pie charts, bullet/column graphs and spark line indicators. Originally posted on spiceworks.
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Simple Audit of SQL Server Agent: @SpiceWorks
Who Changed My SQL Server Agent Job? Created process and ssrs report to audit changes to SQL Server Agent Jobs on SQL Server 2008 R2. Created process using SSRS, SSMS, T-SQL, SQL Triggers. Created and implemented process to audit changes to SQL Server Agent Jobs on SQL Server 2008 R2. Created a new schema and…
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Interview with Ed Fisher – System Engineer: @GreatTechPros
In this episode of Great Tech Pros Wylie Blanchard interviews Ed Fisher, System Engineer and CEO of Ed Fishers and Associates. Ed shares what he has learned over his 30+ year career as a technology professional. Originally posted at www.greattechpros.com. Excerpt from the Interview: Wylie Blanchard: What key certifications and/or degrees are prominent for networking and system engineering – I T…
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Thoughts on Technology from Martin Luther King: @Google+
In his 1964 Nobel Lecture at Oslo, Norway, Martin Luther King Jr reminded us to not let our “moral progress” fall behind our progress in science and technology. He said: “Yet, in spite of these spectacular strides in science and technology, and still unlimited ones to come, something basic is missing. There is a sort…
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Automated Data Migration: @SpiceWorks
Healthcare Consortium of Illinois – Created and implemented several Extract Transform Load processes for various program projects. Primary Care Case Management (PCCM) ETL Automation: Created a scheduled automated ETL (Extract Transform Load) process to extract data from SQL Server 2012, transform the data into external clients specified format to an exported file and load file…
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Rollout of Lenovo Laptops/Desktops: @SpiceWorks
Asset Upgrade. Roll out of 100 new Lenovo laptops and desktops. Review of IT department assets revealed an inventory of outdated and out of warrenty user equipment. Review of current equipment contract with Dell reviewed that the contract was not competitively priced. I decided to review other brands and market offerings. Sought out and received…
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Tampa FL mobile app in IOS & Android: @Google+
Citizens of Tampa can download the new app via iTunes and Google Play. The app allows residents to report public issues like pot holes and street light outages. In addition it keeps citizens up to date on Tampa specific news. Video: City of Tampa’s Free Mobile App Article: http://www.tampagov.net/appl_tampa_announcements/ViewRelease.asp?ReleaseID=10851 www.google.com
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Welcome to 2014 – Happy New Year: @Facebook
Happy New Year everyone. 2013 was a great year. I admire everyone who took a class, learned a new skill or went back to school this year. You’ve improved your self image & self worth which leads to an improved earning potential. Welcome to 2014. www.facebook.com
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Merry Christmas – 2013: @Google+
Merry Christmas Everyone www.google.com